Privacy Policy
Last updated: May 15, 2025
Table of Contents
1. Introduction
Litends ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change or modification.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.
Personal information we may collect includes:
- Name and contact details
- Billing and payment information
- User account information
- Usage and preference information
- Transaction information
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.
This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
3. How We Use Your Information
We use your information for a variety of business purposes, including to:
- Fulfill and manage your orders, payments, and transactions
- Provide, personalize, and improve our services
- Respond to your inquiries and provide customer support
- Send you administrative information
- Send marketing and promotional communications
- Request feedback and contact you about your use of our services
- Protect our services, users, and the public
- Comply with legal obligations
- For other business purposes with your consent
4. Information Sharing and Disclosure
We may share information we have collected in certain situations. Your information may be disclosed as follows:
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
To Protect Our Company
We may disclose your information when we believe it is appropriate to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
6. Data Security and Protection
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We will do our best to protect your personal information, but transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Right to access and receive a copy of your personal information
- Right to rectify or update your personal information
- Right to erase your personal information
- Right to restrict processing of your personal information
- Right to object to processing of your personal information
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.
9. International Data Transfers
Our website and services are operated globally. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
By providing your personal information, you consent to any transfer and processing in accordance with this Policy.
10. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any personal information on our website or through our services.
If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us immediately.
11. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at:
Litends AI Solutions
Email: privacy@litends.com
Address: 123 AI Avenue, Tech City, TC 12345
Phone: +1 (555) 123-4567
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